Our strategy
Our Future Shape – L&Q’s five-year corporate strategy 2026-31
To make sure we remain truly focussed on what matters most to residents, the foundation of this strategy and L&Q is now a simple, refined purpose:
To provide social homes and landlord services that everyone can be proud of
Underpinning our new purpose, we are making three commitments
To provide social homes and landlord services that everyone can be proud of
We’ll provide social homes to meet housing need
Our core focus is the provision of secure, social housing in the Greater London and Greater Manchester areas
We’ll provide good landlord services
We’ll be relentless in driving operational excellence, creating services that are reliable, repeatable, and consistent for residents, colleagues, partners and suppliers
We’ll be efficient and maximise our impact
We’ll run our organisation in a responsible way which allows us to reinvest as much as possible in existing and new social homes and services